Privacy Policy | CMW

Privacy Policy

This Privacy Policy explains how CMW, the brand used by custommuralswallpaper.com, collects, uses and protects personal information when you browse the website, contact CMW, create an account or place an order. It also explains the choices that may be available to you under the laws that apply to your location.

Information We May Collect

  • Order and account details: name, email, phone number, billing and delivery address, order information, wall measurements and customisation instructions.
  • Payment details: payment is handled by third-party payment providers. CMW does not need to store complete payment-card details on its own servers.
  • Communications: messages, files, images, reviews and other information you choose to send.
  • Device and usage data: IP address, browser type, device information, referring pages, pages viewed and cookie or analytics identifiers.

How Information Is Used

CMW may use information to process and customise orders, take payment, arrange production and delivery, provide support, prevent fraud, maintain account and checkout functions, improve the website, meet legal obligations and send service or permitted marketing messages.

Sharing and International Processing

Information may be shared only where needed with payment providers, production and fulfilment partners, shipping companies, hosting and analytics providers, customer-support tools, professional advisers and public authorities where legally required. Because CMW operates online and may fulfil orders from China, information can be processed in countries outside your own. Where required, appropriate safeguards are used for international transfers.

Cookies and Retention

Essential cookies support security, accounts, checkout and the shopping cart. Analytics or advertising cookies may be used where permitted. You can manage non-essential cookies through available consent tools or browser settings. CMW retains information for as long as reasonably necessary for orders, support, fraud prevention, disputes and legal or tax requirements.

Your Choices

Depending on your location, you may be able to request access, correction, deletion, restriction or a copy of your personal information, or object to certain processing. You may also unsubscribe from marketing messages. CMW may need to verify your identity before completing a request. For privacy questions, use the contact options on custommuralswallpaper.com/contact.